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Internet & Technology

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ChatGPT Adoption: 34% of U.S. adults have ever used ChatGPT, roughly double the share who said they had in 2023. (Read the short read)
Online Scams: Roughly three-quarters of U.S. adults say they have been a victim of an online scam or attack. (Read the report)
Views of AI: AI experts are much more positive and excited about AI’s potential than the American public, whose concerns have increased in recent years. (Read the report)

reportJul 31, 2025

73% of U.S. adults have experienced some kind of online scam or attack, and these are common across age groups. Most get scam calls, texts and emails at least weekly.

short readJul 16, 2025

short readJul 10, 2025

short readJun 25, 2025

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presentationMay 11, 2004

Trends in Internet Adoption and Use: Comparing Minority Groups

The presentation provides data on Internet usage for African American and Hispanic individuals.
presentationMay 3, 2004

Harnessing E-Government: A Primer on Citizen Habits

The major portals of Web traffic played a late, mild, yet remarkably sophisticated role in the proceedings. Some 22% of Internet users searched the Internet for campaign news during the 2002 mid-term election, but they were somewhat less successfu…
reportApr 30, 2004

Preliminary results of survey of musicians

Between March 15 and April 15 of this year, 2,755 musicians and songwriters responded to a Web-based survey about the way they use the Internet and their views on a host of public policy questions related to copyright and music file-sharing on the In…
reportApr 25, 2004

14% of Internet users say they no longer download music files

14% of the 128 million American adults now online report that they downloaded music at one time, but no longer do so. About a third of these former music downloaders – 6 million adults – say that the RIAAâ€™s tactics are the reason they stopped.
reportApr 13, 2004

The Rise of Wireless Connectivity and PIP’s Latest Findings

In our Internet tracking survey in February, 2004 we recorded our highest readings ever on the number of Internet users who are e-shoppers, the number who participate in online auctions, and the number of Americans who use computers. In addition, we …
reportMar 28, 2004

Older Americans and the Internet

22% of Americans 65 and older use the Internet. The percent of seniors who go online has jumped by 47% between 2000 and 2004. In a February 2004 survey, 22% of Americans age 65 or older reported having access to the Internet, up from 15% in 2000. By …
reportMar 17, 2004

The CAN-SPAM Act has not helped most email users so far

The impact of the CAN-SPAM legislation is mixed, but not very encouraging so far. A new survey by the Pew Internet & American Life Project between February 3 and March 1, 2004 shows the following: 29% of email users say they have reduced their overal…
reportMar 3, 2004

Use of the Internet in places other than home or work

As use of the Internet becomes more appealing and more essential to Americans, a growing number are using multiple locations to go online. And significant numbers are moving beyond the tradition places of access â€“ home and work.
reportFeb 17, 2004

Rural Areas and the Internet

This report provides a portrait of rural Americaâ€™s Internet users, the activities they pursue online and their attitudes about the Internet compared to online Americans in urban and suburban communities
reportFeb 17, 2004

Rural Americans’ Internet use has grown, but they continue to lag behind others

52% of rural adults go online.

Signature Reports

reportDec 12, 2024

An image of two teenage boys use their smartphones in Vail, Colorado. (Robert Alexander/Getty Images)

Nearly half of U.S. teens (46%) say they’re on the internet almost constantly. YouTube, TikTok, Instagram and Snapchat remain widely used by teens.

reportMar 11, 2024

Most teens at least sometimes feel happy and peaceful when they don’t have their phone, but 44% say this makes them anxious. Half of parents say they have looked through their teen’s phone.

reportApr 3, 2025

These groups are far apart in their enthusiasm and predictions for AI, but both want more personal control and worry about too little regulation.

reportJan 31, 2024

Most U.S. adults today say they use the internet (95%), have a smartphone (90%) or subscribe to high-speed internet at home (80%). About four-in-ten report being online almost constantly.