report | Apr 23, 2008
Alicia Chang’s story on doctor-patient email has generated quite a bit of coverage and comment across the Web. I’m quoted as saying that “[p]eople are able to file their taxes online, buy and sell household goods, and manage their financial accounts. The health care industry seems to be lagging behind other industries.” Here is a […]
report | Feb 28, 2008
A new journal article on doctor-patient email reveals (to me, for the first time) that the very first phone call was actually a call for emergency medical assistance. Alexander Graham Bell had just spilled battery acid on himself, hence his hurrie...
report | Dec 19, 2007
28% of online teens have blogs and blogging growth is almost entirely fueled by girls; Super communicators rise as email fades as a communication tool for teens
report | Aug 22, 2007
As we reported earlier this year, more Americans than ever say the volume of spam in their inboxes is increasing.
report | Jul 13, 2007
The Federal Trade Commission's Spam Summit was an occasion to celebrate the (limited) success of the CAN-SPAM Act and to discuss the latest criminal threats online.
report | Jul 11, 2007
The typical citizen response to discovering that their computer is part of a botnet: "I thought it was running slow recently."
short read | Jun 1, 2007
That's the percentage of U.S. adults who used the internet during the 2006 midterm election campaigns to get political news and information and to discuss the races through email. And the number of Americans using the internet as their main source of political material doubled since the last mid-term election, rivaling the number from the 2004 presidential election year.
report | May 23, 2007
37% of email users said spam had increased in their personal email accounts, up from 28% of email users who said that two years ago.
short read | Jan 23, 2007
That's the portion of campaign internet users -- adults who used the internet during the 2006 midterm election campaigns to get political news and information and discuss the races through email -- who also used the internet to create and share political content. These creators are particularly active in every type of online political activity.
report | Jun 14, 2006
The first tropical storm of 2006 washes up interesting emails.