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Internet & Technology

reportJul 31, 2025

73% of U.S. adults have experienced some kind of online scam or attack, and these are common across age groups. Most get scam calls, texts and emails at least weekly.

short readJul 16, 2025

short readJul 10, 2025

short readJun 25, 2025

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Internet & Technology

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presentationMar 6, 2002

The Commons of the Tragedy

The speech covers our basic findings about how people used the Internet immediately after 9/11.
reportMar 3, 2002

Getting Serious Online: As Americans Gain Experience, They Pursue More Serious Activities

As Americans gain experience online, they use the Internet more for their jobs, to make more online purchases and carry out other financial transactions, and to write emails with more significant and intimate content.
presentationFeb 12, 2002

The Rise of the E-Citizen

Covers our basic findings related to how people use government Web sites.
reportJan 1, 2002

Holidays Online 2001

Online Holiday shopping grew this season from the previous, though Internet users also increasingly use the Internet during the holiday season to search for information on travel, holiday crafts, recipes and traditions.
reportDec 23, 2001

CyberFaith: How Americans Pursue Religion Online

One in four Internet users has gotten religious or spiritual information online at one point or another. The September 11 terror attacks compelled millions of Internet users to turn to religious issues and concerns online. The most popular online religious activities are solitary ones, such as hunting for general spiritual information online.
reportDec 12, 2001

Asian-Americans and the Internet

Asian Americans who speak English are more experienced and more active Internet users than whites, Hispanics, and African-Americans. Asian-Americans are the heaviest daily users of the Internet, and are the most likely to have fully integrated the Web into their daily lives.
reportNov 20, 2001

Cities Online: Urban Development and the Internet

This report examines how institutions in five cities (Austin, Texas; Cleveland, Ohio; Nashville, Tennessee; Portland, Oregon and Washington, D.C.) are adapting to the Internet as an economic development and community-building tool. The experiences in these communities suggests that the Internet is best used to encourage bottom-up initiatives, encourage and nurture catalytic individuals in communities, encourage public funding for technology programs, encourage “bridging” among groups, and encourage experimentation.
reportNov 19, 2001

Exposed Online: The federal health privacy regulation and Internet user impacts

This report is intended to give a general overview of how the federal health privacy regulation (“HIPAA”) may or may not apply to health Web sites.
reportNov 19, 2001

Federal health privacy regulation does not cover most Internet medical searches, services, or purchases

65 million Americans have sought health care information on the Internet Most online health activities are not covered by HIPAA WASHINGTON-Path-breaking new federal rules designed to protect the medical privacy of Americans will not guard the privacy of Internet users when they are doing the most common e-health actions online. The Health Insurance Portability and […]
presentationNov 1, 2001

Online Grief Support Groups

In some of the most emotionally wrenching times of their lives, millions of dying and bereaved Americans are receiving great comfort from total strangers online.

Signature Reports

reportDec 12, 2024

An image of two teenage boys use their smartphones in Vail, Colorado. (Robert Alexander/Getty Images)

Nearly half of U.S. teens (46%) say they’re on the internet almost constantly. YouTube, TikTok, Instagram and Snapchat remain widely used by teens.

reportMar 11, 2024

Most teens at least sometimes feel happy and peaceful when they don’t have their phone, but 44% say this makes them anxious. Half of parents say they have looked through their teen’s phone.

reportApr 3, 2025

These groups are far apart in their enthusiasm and predictions for AI, but both want more personal control and worry about too little regulation.

reportJan 31, 2024

Most U.S. adults today say they use the internet (95%), have a smartphone (90%) or subscribe to high-speed internet at home (80%). About four-in-ten report being online almost constantly.