Key findings about how Americans view artificial intelligence
Drawing on five years of Pew Research Center surveys, here are 13 findings about how Americans use and view AI, and where they see promise and risk.
Numbers, Facts and Trends Shaping Your World
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About 1 in 5 U.S. workers now use AI in their job, up since last year
Workers younger than 50 and workers with a bachelor’s degree or more education are among the most likely to use AI in their job.
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Relatively few Americans are getting news from AI chatbots like ChatGPT
About one-in-ten U.S. adults say they get news often (2%) or sometimes (7%) from AI chatbots.
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Americans have mixed feelings about AI summaries in search results
One-in-five U.S. adults say they find AI summaries in search results extremely or very useful, 52% say they’re somewhat useful, and 28% say they’re not too or not at all useful.
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How Americans View AI and Its Impact on People and Society
Americans are worried about using AI more in daily life, seeing harm to human creativity and relationships. But they’re open to AI use in weather forecasting, medicine and other data-heavy tasks.
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From political speeches to songs, how would Americans react if they found out AI was involved?
Responses to all seven scenarios that we asked about lean more negative than positive. But many Americans don’t express an opinion in either direction.
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Google users are less likely to click on links when an AI summary appears in the results
In a March 2025 analysis, Google users who encountered an AI summary were less likely to click on links to other websites than users who did not see one.
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34% of U.S. adults have used ChatGPT, about double the share in 2023
Use for work, to learn something new, or for entertainment has risen since March 2023. Adults under 30 are especially likely to use the chatbot in these ways.
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What Web Browsing Data Tells Us About How AI Appears Online
One month of web browsing data shows most respondents visited a search page with an AI-generated summary, but visits to in-depth content about AI were much rarer.
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Americans largely foresee AI having negative effects on news, journalists
About six-in-ten Americans (59%) say AI will lead to fewer jobs for journalists in the next two decades.
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Q&A: Why and how we compared the public’s views of artificial intelligence with those of AI experts
In this Q&A, we speak with Brian Kennedy, a senior researcher at the Center, on why and how we conducted the survey of AI experts.
