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    Holidays Online 2002

    More than three-quarters of Internet users went online this season for some kind of holiday activity. For many email was vital for planning gatherings or sending greetings. Online holiday shopping was up slightly from the previous year.

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    Email at work

    Contrary to the popular perception that American workers are buried in email, most workers find their experience with email at work very manageable, and they’re happy with the way email helps them do their jobs.

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    Online Banking 2002

    Pew Internet Project surveys tracked a 164% increase in online banking and a 90% increase in travel purchases between 2000 and 2002. Convenience and cost savings were the top reasons cited by Internet users who have switched to online banking.

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    Parents Online

    Parents are more wired than non-parents and they are more enthusiastic about technology than non-parents and more likely to use the Web for health information, for their work or training, and for getting religious information.

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    Digital Town Hall

    Fully 88% of local elected officials use the Internet in the course of their official duties and many say their online activities have helped them learn more about local public opinion, stay in touch better with community groups, and encounter new voices in local civic life.

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    College Students and the Web

    Data provided by comScore Networks detailing the kinds of Web sites that are particularly appealing to college students, and the kinds of sites where a high proportion of shoppers are college students.

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    One year later: September 11 and the Internet

    This report contains the first scholarly studies built around analysis of hundreds of Web sites that have been cached in the September 11 Web Archives, and makes clear that no event in the Web era has so dominated so many Web sites in such a short, intense period of time.

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