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  • report

    Email in Court

    A federal appeals court decision handed down on June 29 has the potential to change the way ISPs monitor email – but how many Americans will hear about it? And how many will u…

  • report

    The Medicare Information Challenge

    OK, so a high-stakes financial decision faces a big group of consumers. Most experienced Internet users might say, “So what, I got a great deal on my car last year based on Web research…”

  • report

    SPIM, SPAM, SPUM

    A lot has happened in the world of spam since we issued our major report in October, 2003

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    How Americans Get in Touch With Government

    Internet users are increasingly turning to e-government sites to carry out their business with government. But Internet users and non-users alike value having more than one way to get in touch with government.

  • report

    The CAN-SPAM Act has not helped most email users so far

    The impact of the CAN-SPAM legislation is mixed, but not very encouraging so far. A new survey by the Pew Internet & American Life Project between February 3 and March 1, 2004 shows the following: 29% of email users say they have reduced their overal…

  • report

    America’s Online Pursuits

    This report analyzes the responses of more than 64,000 Americans to phone surveys in the past three years. It finds that 63% of U.S. adults now are online and many of them have built Internet use into their lives in practical ways.