Search results for: “trust”

Americans use chatbots for a host of health-related reasons, from helping make diagnoses on their own to learning more about information they may have gotten from a doctor. Nearly all chatbot health users find this AI information helpful.

Key takeaways: At a time of public debate and high-profile cases of chatbot use for social and mental health, a new Pew Research Center survey finds that, on balance, Americans say chatbots do more to hurt than help people who use them for loneliness, depression or stress. But sizable shares of Americans are unsure of […]