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Technology Adoption

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    When Technology Fails

    Half (48%) of tech users need help from others in getting new devices and services to work, and many experience tech outages when there is a glitch with their home internet connection, computer, or cell phone. Coping with these failures is a hassle f…

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    Family Connections Online

    Readers react to coverage of our “Networked Families” report (and at least one person is worried about the mom who feels “naked” without her Blackberry).

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    Networked Families

    The internet and cell phones have become central components of modern family life. Among all household types, the traditional nuclear family has the highest rate of technology usage and ownership.

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    Is Home Broadband Adoption Slowing?

    Our August 2008 survey shows that 57% of Americans have broadband at home, just a 3 percentage point increase since December 2007. Economic conditions may mean people are putting off the upgrade to broadband.

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    Internet Access Among Older Adults

    Pew Internet Project data is quoted in an AP story about how John McCain is not a frequent internet user, so I thought I’d highlight some sources for people who…

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    Home Broadband 2008

    Some 55% of all adult Americans now have a high-speed internet connection at home. The percentage of Americans with broadband at home has grown from 47% in early 2007.

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    Data and Insights on Minority Populations

    Our sample sizes for health surveys have been too small to do in-depth analysis on race/ethnicity and economic status. One challenge is that a significant portion of the respondent pool refuses to answer the household income question (the refusal…