Why Don’t Some People Use Chatbots?
About half of U.S. adults never use chatbots, and most non-users cite disinterest, privacy or accuracy concerns.
Numbers, Facts and Trends Shaping Your World
About half of U.S. adults never use chatbots, and most non-users cite disinterest, privacy or accuracy concerns.
This report was written by Mark Hugo Lopez, director, race and ethnicity research; and Luis Noe-Bustamante, research associate. Editorial guidance was provided by Sahana Mukherjee, associate director, race and ethnicity research; Jens Manuel Krogstad, senior writer/editor; and Jocelyn Kiley, senior associate director, research. The report was reviewed by Claudia Deane, executive vice president. Guidance on […]
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Although chatbot use is rising in the United States, about half of U.S. adults say they never use one, according to Pew Research Center’s February survey of U.S. adults. And for now, these non-users don’t feel like they’re missing out – most are not interested and have no plans to use chatbots soon. This is […]
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