Information Searches That Solve Problems
People who have faced one of several common government-related problems in the past two years are more likely to consult the internet than other sources, including experts and family members.
Numbers, Facts and Trends Shaping Your World
People who have faced one of several common government-related problems in the past two years are more likely to consult the internet than other sources, including experts and family members.
Introduction For generations, public libraries have played a central role in providing a vast range of information to Americans. From the stacks of non-fiction books, to racks of newspapers and magazines, to shelves of reference materials and government documents, libraries have been the place to go to find answers to questions. Over the last 15 […]
People who identified health matters or education matters showed more concern in using libraries than people who had other matters. The internet has opened worlds of information to Americans, but going online to search for it can carry a risk of unintentionally disclosing personal, sensitive and even embarrassing personal information. About one in five of […]
Introduction and Demographics More than half of all respondents, 56%, who said they faced a problem in the past two years identified one of three matters: health care, paying for health care and government benefits such as Social Security and military pensions. Parsing that further, the responses from Americans who have high access and low […]
Introduction Overall, Americans overwhelmingly report that they were successful at finding the information or assistance they needed to deal with a particular problem. Three in five, 60%, report they were very successful and 29% report they were somewhat successful. Self-reporting on success varied according to income and degree of internet access. Higher income means higher […]
Introduction A deeper understanding of teens’ writing habits—both inside and outside of the school environment—is crucial for developing successful programs to improve writing skills and achievement. Today’s teens engage in significant amounts of writing, particularly in scholastic settings. All teens say they write for school (half doing so just about every day), and most do […]
Introduction At this time in internet history, e-government is evolving to offer information, help, and efficiencies of all sorts to citizens. Measuring citizen participation in e-government and evaluating its success and shortcomings so far can help point the way toward improved online services and to a more satisfied, and therefore involved, engaged citizenry. This research […]