Numbers, Facts and Trends Shaping Your World

Search results for: “email internet”

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    Acknowledgments

    On behalf of the Pew Internet & American Life Project, the authors would like to acknowledge the contributions to this study by the following people: Thanks to danah boyd, Fred Stutzman, and Eszter Hargittai for their assistance with the survey design and research process. About the Pew Internet & American Life Project: The Pew Internet […]

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    Chapter 1: Libraries, Information, and the Internet

    Introduction For generations, public libraries have played a central role in providing a vast range of information to Americans. From the stacks of non-fiction books, to racks of newspapers and magazines, to shelves of reference materials and government documents, libraries have been the place to go to find answers to questions. Over the last 15 […]

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    Chapter 2: Americans in contact with their government

    Introduction At this time in internet history, e-government is evolving to offer information, help, and efficiencies of all sorts to citizens. Measuring citizen participation in e-government and evaluating its success and shortcomings so far can help point the way toward improved online services and to a more satisfied, and therefore involved, engaged citizenry. This research […]

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    Chapter 4: Where do Americans turn for information or help?

    Introduction Americans deal with a broad array of problems in their lives, from health care to education to employment to retirement. Many of these are personal matters having little or no relationship to the government. Others are personal matters that require dealing directly with the government, such as obtaining a military pension, Social Security benefits […]

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    Information Searches That Solve Problems

    There are several major findings in this report. One is this: For help with a variety of common problems, more people turn to the internet than consult experts or family members to provide information and resources.

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    Acknowledgments

    This essay is based upon a day-long workshop organized by Kenneth Flamm of the University of Texas at Austin, John B. Horrigan of the Pew Internet & American Life Project, William Lehr of the Massachusetts Institute of Technology, and Sharon Gillett of MIT (at the time of the workshop).[29.numoffset=”29″ Gillett is now head of the […]