The musicians we surveyed are highly wired and engaged online. The data on musicians referenced throughout this section of the report was gathered through a non-random online sample of 2,793 musicians, songwriters and music publishers, recruited via email notices sent to members of various music organizations, through announcements on those organizations’ Web sites and through […]
What Government Patrons want. To compare the different means people use to contact government and the outcomes, survey respondents were asked whether they contacted government in the past year (the year prior to the July 2003 survey), and by what means – telephone, Internet, letter, or in-person visits. For analysis of the subsequent series of […]
But Citizens Want Multiple Channels Available to Contact Government
The survey asked people detailed questions about the types of problems they run into when they contact government by phone, the Web, or email. Telephone contacts About 40% of Government Patrons who had some interaction with government in the past year used the telephone and it was a circuitous journey for many of them. Slightly […]
Implications for Policymakers Americans clearly value multiple tools as ways to navigate through their interactions with government. E-government is an innovation in service delivery that many embrace, but people still use other means – most prominently the telephone – to get hold of the government. Using these various tools, Americans tend to be successful in […]
10:00am-11:30am Washington, D.C. MR. BOB WEINBERG: Friends, we are about to begin the program while you continue to enjoy this delicious luncheon. And the speakers, I’m sure, will be up to the challenge of competing with the clacking of the knives and forks. I’m Bob Weinberg, the president of the American Association of Jewish Lawyers […]
Many seniors have no interest in going online. Those who do want to get access face significant barriers. Eight in ten off-line seniors do not think they will ever go online.[9.numoffset=”9″ Lenhart, 2003.] They often live lives far removed from the Internet, know few people who use email or surf the Web, and cannot imagine […]
