Cost and smartphone capabilities remain the most important reasons non-broadband users do not subscribe | Pew Research Center

June 2, 2021

Mobile Technology and Home Broadband 2021

Cost and smartphone capabilities remain the most important reasons non-broadband users do not subscribe

Cost and smartphone capabilities remain the most important reasons non-broadband users do not subscribe

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Cost and smartphone capabilities remain the most important reasons non-broadband users do not subscribe

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Mobile Technology and Home Broadband 2021
Modest growth in share of Americans who say they own a smartphone or have broadband at home, but 30% say they often or sometimes have problems connecting to the internet at home
Broadband adoption varies substantially by education, household income; some differences less pronounced for smartphone ownership
Some 30% of Americans say they often or sometimes experience internet connection issues
15% of Americans are smartphone dependent
Smartphones, financial barriers and outside options for internet cited as reasons for not having home broadband
Cost and smartphone capabilities remain the most important reasons non-broadband users do not subscribe
Roughly seven-in-ten non-broadband users say they are not interested in having broadband at home
Unweighted sample sizes and error attributable to sampling