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  • report

    Social, Search and Direct

    Direct visitors to 26 top news sites—those who type in the news outlet’s URL or have the address bookmarked—are far more engaged with that news than users who arrive from Facebook or a search engine, according to a new analysis of online traffic data.

  • presentation

    Health Information Online

    Susannah Fox will be on a panel entitled, “What Information Do Patients Want and Need?” at the annual meeting of the National Quality Forum.

  • presentation

    Participatory Research

    Susannah Fox will be a guest lecturer for a course on patient engagement design at the Stanford University School of Medicine.

  • short reads

    What ails America? Dr. Google can tell you

    Dr. Google’s waiting room was crowded in 2013. Online search has become an easy way for people to learn more about what’s ailing them, either to self-diagnose or find a remedy.

  • report

    45% of Americans Have Chronic Conditions

    The 45% of U.S. adults living with one or more chronic health conditions are less likely than other adults to go online. But once they are online, they are more likely to be active users of online health resources.