Compare your tipping habits with those of the overall public by visiting Tipping Point, the small town with a big-city feel.
While service quality is the main driver of Americans’ tipping decisions, about three-in-ten U.S. adults also cite workers’ pay before tips as a major factor they consider.
43% of U.S. adults say they have ever personally worked in a job where they received tips. Roughly six-in-ten (57%) have not had this experience.
72% of U.S. adults say tipping is expected in more places today than it was five years ago. But even as Americans say they’re being asked to tip more often, only about a third say it’s extremely or very easy to know whether (34%) or how much (33%) to tip for various services.
19% of employed U.S. adults who have heard of ChatGPT think chatbots will have a major impact on their job.
In 2022, 19% of American workers were in jobs that are the most exposed to artificial intelligence, in which the most important activities may be either replaced or assisted by AI. Women, Asian, college-educated and higher-paid workers have more exposure to AI, but workers in the most exposed industries are more likely to say AI will help more than hurt them personally.
Most Americans say racial and ethnic bias in hiring practices and performance evaluations is a problem, but they differ over how big of a problem it is.
62% of Americans believe artificial intelligence will have a major impact on jobholders overall in the next 20 years, but far fewer think it will greatly affect them personally. Majorities oppose using AI in making final decisions on hiring or firing.
Most workers who say their jobs can mainly be done from home say they are fine with the amount of time they spend on video calls.
Nearly two years into the COVID-19 pandemic, roughly six-in-ten U.S. workers who say their jobs can mainly be done from home (59%) are working from home all or most of the time.