Online Shopping and E-Commerce
New technologies are impacting a wide range of Americans’ commercial behaviors, from the way they evaluate products and services to the way they pay for the things they buy.
Monica Anderson is director of internet and technology research at Pew Research Center where she leads the Center’s efforts to better understand the personal and societal impact of technology in people’s lives. Her work covers topics such as the digital divide, privacy and surveillance, online activism, youth and social media, and emerging issues in artificial intelligence. She has authored or co-authored a number of publications focused on public attitudes about AI, teenagers experiences on social media, and political discourse in the digital age.
Anderson has broad expertise in public opinion, content analysis and social media research and has specialized in public understanding of technology topics for over 15 years. She has a master’s degree in media studies from Georgetown University, where her work focused on the intersection of race, politics and media.
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