Monica Anderson is associate director of research at Pew Research Center primarily studying internet and technology issues. Much of her recent work has focused on the impact of the digital divide, the role of technology in the lives of teenagers, and activism in the age of social media. She has a master’s degree in media studies from Georgetown University, where her work focused on the intersection of race, politics and media.
Some 16% of Americans have ever earned money from an online gig platform. While most gig platform workers say they have had a positive experience with these jobs, some report facing on-the-job troubles like being treated rudely or sexually harassed.
About Pew Research Center Pew Research Center is a nonpartisan fact tank that informs the public about the issues, attitudes and trends shaping the world. It conducts public opinion polling, demographic research, media content analysis and other empirical social science research. Pew Research Center does not take policy positions. It is a subsidiary of The Pew Charitable Trusts.