Roughly a third of broadband users and smartphone owners in households with lower incomes have had trouble paying for these services during the pandemic | Pew Research Center

June 3, 2021

34% of lower-income home broadband users have had trouble paying for their service amid COVID-19

Roughly a third of broadband users and smartphone owners in households with lower incomes have had trouble paying for these services during the pandemic

Roughly a third of broadband users and smartphone owners in households with lower incomes have had trouble paying for these services during the pandemic

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Roughly a third of broadband users and smartphone owners in households with lower incomes have had trouble paying for these services during the pandemic

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34% of lower-income home broadband users have had trouble paying for their service amid COVID-19
Black adults more likely than White adults to say lack of high-speed home internet is major disadvantage in connecting with doctors, keeping up with COVID-19
Adults under 50 are more likely than those 65 and older to say lacking high-speed internet at home puts people at a major disadvantage during COVID-19
Roughly a third of broadband users and smartphone owners in households with lower incomes have had trouble paying for these services during the pandemic
Roughly eight-in-ten say lacking home broadband is a major disadvantage for getting schoolwork done; about two-thirds say the same about looking for jobs