Listserv Campaigning Heats Up
A flap over Der Führer shows how new technology is changing grassroots politicking…
Numbers, Facts and Trends Shaping Your World
Introduction Previous polling by the Pew Internet & American Life Project during times of high national tension or major news events, like September 11 or the start of the Iraq war, has documented some reasons that people are prompted to turn to the Internet and even adapt it for new purposes. Following September 11, Internet […]
But Citizens Want Multiple Channels Available to Contact Government
Internet users are increasingly turning to e-government sites to carry out their business with government. But Internet users and non-users alike value having more than one way to get in touch with government.
The nation’s online population has grown steadily over the past four years, as has the percentage of the public that regularly gets news from the Internet. Two-thirds of Americans (66%) say they go online to access the Internet or to send and receive email, up from 54% in 2000. During the same period, the number […]
The survey asked people detailed questions about the types of problems they run into when they contact government by phone, the Web, or email. Telephone contacts About 40% of Government Patrons who had some interaction with government in the past year used the telephone and it was a circuitous journey for many of them. Slightly […]
More Internet users are going to e-gov sites than ever. To explore in more detail what Internet users do when they go online for e-government, this survey asked, as the Pew Internet Project has done in the past, whether Internet users had ever looked for information online from a local, state, or federal government Web […]
The recurring theme of “reinvention” in American government has in recent years been fueled by the desire to employ networked communication technologies to enhance government’s capacities. Electronic government, or e-government, has come to refer not just to Web pages of government agencies and government officials using email, but also to the Internet’s transactional and interactive […]