Numbers, Facts and Trends Shaping Your World

Search results for: “customer success”


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    Part 2: Concerns about the availability of personal information

    Attitudes and actions Over time, users have become less likely to express concern about the amount of information available about them online. [14.numoffset=”14″ As is noted elsewhere in this report, this survey was fielded before Facebook announced the most recent and controversial changes to its default privacy settings.] To even the most casual news observer, […]

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    The future of social relations

    Overview of responses Background Technology experts embrace the use of networked communications technologies and are naturally inclined to find them to be useful in social relations, so it is no surprise to see the high level of agreement that the Internet is a tool that gets positive results. Still, quite a few people took advantage […]

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    Part One: Introduction

    How Americans use government websites On Barack Obama’s first full day in office, the administration released an executive order establishing an Open Government Directive. The order offered a vision for government organized around three principles: Government should be transparent, with information about agency operations and decisions available to the public online. Government should be participatory, […]

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    Will we live in the cloud or the desktop?

    Overview of responses Background “Cloud” is a metaphor for the internet. “Cloud computing” is a phrase that is being used today to describe the act of storing, accessing, and sharing data, applications, and computing power in cyberspace. The concepts of storing data in remote locations or renting the use of tools only when you need […]

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    Will Millennials ‘grow out’ of sharing?

    Respondents’ thoughts Survey participants were encouraged to: “Explain your choice and share your view about the future of human lifestyles in 2020 – what is likely to stay the same and what will be different? Will the values and practices that characterize today’s younger Internet users change over time?” The following is a small selection […]

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