Numbers, Facts and Trends Shaping Your World

Search results for: “customer success”


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    Main Findings: Getting into the gamification?

    Respondents’ thoughts There was a split verdict among experts about the scope and power of the gamification trend. Some 53% of the respondents to this survey said the use of game mechanics, feedback loops, and rewards to spur interaction and boost engagement, loyalty, fun, and/or learning will continue to gain ground between now and 2020. […]

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    The Digital Advertising Pie

    One major issue going forward for the newspaper industry is whether it can begin to grow different kinds of digital revenue. The news industry is now more than 15 years into the transition to digital, a transition that is now also adding mobile. For much of that time, newspapers have focused on trying to sell […]

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    Press Release

    CONTACT: Tom Rosenstiel or Mark Jurkowitz of PEJ, 202.419.3650 America’s Newspapers: The Search for a New Business Model New Study Finds Some Papers Succeeding With Digital Revenue; But Many Executives Report Struggle to Change Business Culture Though the newspaper industry generally is making only halting progress in the search for a new revenue model, some […]

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    Buying Digital Advertising: A Brief Overview

    By Professor Joseph Turow, Ph.D., University of Pennsylvania Advertising in the digital era functions very differently than in the past. A myriad of new factors weigh in on an advertiser’s decision making process based on the products, goals of the campaigns, nature and location of the target audiences, budgets, and competition.  In this environment, an […]

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    Main Findings: Apps vs. Web: Winner?

    Respondents’ thoughts Most people surveyed said the functionality and popularity of the Web will continue to get stronger. Many top experts said the future will be a blend of the wide-open Web and customized apps, with people using apps/Web accessed through cloud computing. More than a third of survey participants said the Web will be […]

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    Section 1: How Generations Have Changed

    The age differences in political attitudes and voting choices in the past three election cycles have been driven by three broad social and political trends. The first is the growing racial and ethnic diversity of the country, reflected in the rising percentage of non-whites among younger age cohorts. Non-whites have been far more supportive of […]

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    Section 3: Identity, Assimilation and Community

    Muslim Americans appear to be highly assimilated into American society and they are largely content with their lives. More than six-in-ten do not see a conflict between being a devout Muslim and living in a modern society, and a similar number say that most Muslims coming to the U.S. today want to adopt an American […]

  • transcript

    Event Transcript: Lobbying for the Faithful

    A November 2011 Pew Forum report gave a brief history of organized religious advocacy in Washington, D.C., and examined the major characteristics of religion-related advocacy. The Pew Forum hosted an event to discuss the report’s key findings with journalists, policymakers and representatives from organizations that advocate on religion-related issues in Washington.

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