Many Americans think computers would do worse than humans in key aspects of the hiring process | Pew Research Center

October 3, 2017

5. Americans’ attitudes toward hiring algorithms

Many Americans think computers would do worse than humans in key aspects of the hiring process

Many Americans think computers would do worse than humans in key aspects of the hiring process

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Many Americans think computers would do worse than humans in key aspects of the hiring process

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5. Americans’ attitudes toward hiring algorithms
Most Americans unfamiliar with companies’ efforts to use algorithms for hiring decisions
More worry than enthusiasm about the prospect of computers making hiring decisions
Younger adults more comfortable applying for a job where computers make hiring decisions
Top concerns about hiring algorithms: too impersonal, will overlook important attributes
Many Americans think computers would do worse than humans in key aspects of the hiring process
Public more supportive of algorithmic hiring if traditional in-person interviews are also included
Those interested in applying for jobs that use a hiring algorithm differ in their attitudes from those who would not