Why Don’t Some People Use Chatbots?
About half of U.S. adults never use chatbots, and most non-users cite disinterest, privacy or accuracy concerns.
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About half of U.S. adults never use chatbots, and most non-users cite disinterest, privacy or accuracy concerns.
Synthetic surveys using digital twins do a poor job estimating the public mood and are especially error-prone for some subgroups, including Republicans and Black adults.
Americans’ views of data centers have turned more negative since January. But many are unsure or unfamiliar with them.
Amid a mix of concern and excitement about AI, a 37-country survey finds pessimism about its potential impact on jobs and economic inequality.
In another shift, Democrats are now more likely than Republicans to predict that AI will lead to fewer jobs over the next 20 years (75% vs. 68%).
About seven-in-ten U.S. adults (72%) say it’s extremely or very important that a doctor or other healthcare provider tells them if they’re using AI in their healthcare.
Americans use chatbots for a host of health-related reasons, from helping make diagnoses on their own to learning more about information they may have gotten from a doctor. Nearly all chatbot health users find this AI information helpful.
In a random sample of 10,000 webpages collected in July 2026, one-in-ten show signs of being written or substantially edited by AI.
About half of Americans say they’re more concerned than excited about AI, and young adults’ concern is rising.
Most Americans see China as more advanced than the U.S. in AI development, while 43% say U.S. leadership in AI is extremely or very important.
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