Technology Adoption

Many experts say digital life will continue to expand people’s boundaries and opportunities. Yet nearly a third think that people’s overall well-being will be more harmed than helped in coming years.

Facebook and YouTube dominate the social media landscape. But younger Americans, especially those ages 18 to 24, stand out in using a variety of platforms like Snapchat, Instagram and Twitter.

Having access to the internet did not lead to more online exploration for some new internet users, and some had difficulties with the tablets.

Experts are split on whether the coming years will see less misinformation online. Those who foresee improvement hope for technological and societal solutions. Others say bad actors using technology can exploit human vulnerabilities.

Many experts say lack of trust won't hinder increased public reliance on the internet. Some expect trust to grow as tech and regulatory changes arise; others think it will worsen or maybe change entirely.

Despite broad concerns about cyberattacks, outages and privacy violations, most experts believe the Internet of Things will continue to expand successfully the next few years.

Nearly two-thirds of those age 65 and older go online and a record share now own smartphones – although many seniors remain relatively divorced from digital life.

As the FCC continues to address broadband infrastructure and access, Americans have mixed views on two policies designed to encourage broadband adoption.

Many experts fear uncivil and manipulative behaviors on the internet will persist – and may get worse.