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    Part 4. How Emailers Interact with Spam

    Spam exists because it is profitable, but emailers have defenses they can use. There are many profiteers in the lucrative spam industry: Email address list builders scavenge and sell lists of email addresses. Software makers and marketers build and sell cheap programs that facilitate numerous illegal spam activities: look for vulnerable, hackable email servers, disguise […]

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    Part 2. What Is Spam Anyway?

    Internet users share a general concept of spam but disagree on many specific points of definition. Spam is a relatively new phenomenon in American life. The trajectory of its rise is so steep that those addressing the problem are playing catch-up to reach even the first stage – defining spam. In the spring of 2003, […]

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    Part 3. The Volume and Burdens of Spam

    There is no “typical” email user, and there is no “typical” burden of spam. Spam places a real and uninvited burden on email users. To help assess that burden, we asked emailers how many emails they receive; how much of that incoming email is spam; and how much time they spend dealing with their spam. […]

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    Part 8. Conclusions

    Internet use is fluid. Of the findings in this report, the most notable is that Internet use is fluid. Net Dropouts, Intermittent Internet users, and Net Evaders (non-users who live in wired homes) are three groups that defy conventional notions of a binary, on-off way of thinking about Internet access. And because the way people […]

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    Part One: The Campaigners

    Message in a Bottle In the two weeks following the 2002 general election, the Institute for Politics, Democracy, & the Internet conducted interviews with campaign staff from 33 of the most hotly contested races for governor, U.S. Senator, and U.S. Representative.  We wanted to learn about the Internet’s utility as a campaign tool from campaign […]

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    Part Two: The Online Citizenry

    I Still Haven’t Found What I’m Looking For This section of the report is based on a tracking survey of 2745 U.S. adults conducted by Princeton Survey Research Associates (PSRA) for the Pew Internet & American Life Project and the Institute between October 20 and November 24, 2002.  The section also draws on a continuous […]

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