Numbers, Facts and Trends Shaping Your World

Read our research on:

Search results for: “how to retain more customers”

Refine Your Results

  • report

    1. A sampling of some of the key overarching views

    The following selection of responses covers some of the more panoramic and incisive big ideas shared by several dozen of the 862 thought leaders participating in this canvassing. This is the fork in the road where people can choose a better future – or a downward path Mark Davis, associate professor of media and communications […]

  • report

    2. Worries about life in 2025

    Whether they expressed optimistic or pessimistic views about the “new normal” in 2025, these respondents also weighed in with their worries for the near future of humans and digital technologies. Their views embraced several overarching themes that can be summed up in one: The advantaged enjoy more advantages; the disadvantaged fall further behind. Much of […]

  • report

    2. Tech is (just) a tool

    Many of these experts pointed out that technology is neither inherently helpful nor harmful. It is simply a tool. They said the real effects of technology depend upon how it is wielded. It can be used to inspire and catalyze change just as easily as it can be used in ways that are detrimental to […]

  • report

    Methodology

    To analyze image search results for various occupations, researchers completed a four-step process. First, they created a list of U.S. occupations based on Bureau of Labor Statistics (BLS) data. Second, they translated these occupation search terms into different languages. Third, the team collected data for both the U.S. and international analysis from Google Image Search […]

  • report

    3. Improvements ahead: How humans and AI might evolve together in the next decade

    Other questions to the experts in this canvassing invited their views on the hopeful things that will occur in the next decade and for examples of specific applications that might emerge. What will human-technology co-evolution look like by 2030? Participants in this canvassing expect the rate of change to fall in a range anywhere from […]

  • report

    1. Concerns about human agency, evolution and survival

    A clear majority of the responses from these experts contained material outlining certain challenges, fears or concerns about the AI-infused future. The five most-often mentioned concerns were: 1) the use of AI reduces individuals’ control over their lives; 2) surveillance and data systems designed primarily for efficiency, profit and control are inherently dangerous; 3) displacement […]

  • report

    3. Concerns about the future of people’s well-being

    About half of the people responding in this study were in substantial agreement that the positives of digital life will continue to outweigh the negatives. However, as in all great technological revolutions, digital life has and will continue to have a dark side. Roughly a third of respondents predicted that harms to well-being will outweigh […]

  • report

    Theme 1: The training ecosystem will evolve, with a mix of innovation in all education formats

    To a striking degree, the experts who answered “yes” – that new ways of teaching and learning will successfully emerge for job skills advancement – focused on how trainers, educators and employers will innovate new ways to implement and partner with technology to provide solutions that enhance outcomes. Many of the hopeful respondents predicted that […]

  • report

    Theme 4: Biases exist in algorithmically-organized systems

    There are two strands of thinking that tie together here. One is that the algorithm creators (code writers), even if they strive for inclusiveness, objectivity and neutrality, build into their creations their own perspectives and values. The other is that the datasets to which algorithms are applied have their own limits and deficiencies. Even datasets […]

  • report

    1. The state of privacy

    Americans frequently face choices about whether or not to share information about themselves in return for getting something that is potentially valuable to them. From retail stores that track customers’ shopping behavior in exchange for discounts to online applications that offer free services in exchange for serving personalized ads to users, Americans regularly face the […]

Refine Your Results