Numbers, Facts and Trends Shaping Your World

Search results for: “customer success”


  • report

    The Naples Daily News – Restructuring the Sales Operation

    As news organizations respond to the economic challenges of the digital era, one such response has been to focus on sales teams that had long been steeped in a legacy culture. Among the papers surveyed for Pew Research’s March 2012 report on “The Search for New Business Models,” more than three-quarters reported working on retraining […]

  • report

    Section 4: Social Media Use

    Though the most popular social media are less than a decade old, they have transformed arts organizations’ outreach and engagement with their audiences. Ninety-seven percent of those surveyed here say that their organization has a profile or page on a social media site such as Facebook, Twitter, YouTube, or Flickr. In addition, 69% of these […]

  • report

    Second-Generation Americans

    Chapter 1: Overview Second-generation Americans—the 20 million adult U.S.-born children of immigrants—are substantially better off than immigrants themselves on key measures of socioeconomic attainment, according to a new Pew Research Center analysis of U.S. Census Bureau data. They have higher incomes; more are college graduates and homeowners; and fewer live in poverty. In all of […]

  • report

    Innovative library services “in the wild”

    Our new report takes a close look not only at how Americans are using public libraries, but also what sort of services and programming they think libraries should offer — and what they say they would use in the future. For this last point, we asked about a range of potential offerings. Here are illustrations of some of these more innovative services, to see what they look like on the ground — as well as some “fun and funky” services that we’ve seen pop up at libraries across the county.

  • report

    Part 4: What people want from their libraries

    In addition to asking people how they use their local public libraries, we also asked them about how much they felt they know about the different services and programs their library offers. We also examined how important Americans feel various library services are to their communities, and explored what sort of activities and resources people […]

  • report

    Deseret News – Changing Two Media Cultures

    The innovations at the Deseret media properties are perhaps the most comprehensive of those studied here. The changes, begun with the arrival of CEO Clark Gilbert in 2009, included the birth of a new digital entity, re-branding the editorial product to broaden the company’s audience base and the development of a platform to bring citizens […]

  • report

    Applying God’s Law: Religious Courts and Mediation in the U.S.

    Across the U.S., religious courts operate on a routine, everyday basis. How do some of the country’s major Christian traditions and other religions – including Islam, Judaism, Buddhism and Hinduism – decide internal matters and apply their religious laws?

  • report

    Chapter 2. China and the World

    Overall, the Chinese public holds mixed or negative views of other major countries and international institutions such as the United States, United Nations and European Union. And while a plurality of Chinese describe their country’s relationship with India and the U.S., two of its major trading partners, as one of cooperation, that view has become […]

  • report

    Chapter 3. India and the Rest of the World

    The Indian government has long tried to act as a bridge between different worlds. A co-founder of the Non-Aligned Movement during the Cold War, India declined to take sides between the United States and the Soviet Union in their decades-long confrontation. In recent years, India has cast itself as a leader of the emerging market […]

Refine Your Results

Years
Formats
Topics
Regions & Countries
Research Teams
Authors