Internet & TechDecember 19, 2016

Online Shopping and E-Commerce

New technologies are impacting a wide range of Americans’ commercial behaviors, from the way they evaluate products and services to the way they pay for the things they buy.

Internet & TechNovember 17, 2016

Gig Work, Online Selling and Home Sharing

24% of Americans report earning money from the digital ‘platform economy’ in the past year. The extra income they make is a luxury for some, but a necessity for others.

Internet & TechJuly 11, 2016

Research in the Crowdsourcing Age, a Case Study

How scholars, companies and workers are using Mechanical Turk, a ‘gig economy’ platform, for tasks computers can’t handle

Internet & TechMay 19, 2016

Shared, Collaborative and On Demand: The New Digital Economy

The sharing economy and on-demand services are weaving their way into the lives of many Americans, raiding difficult issues around jobs, regulation and the potential emergence of a new digital divide.

Pew Research CenterAugust 7, 2013

51% of U.S. Adults Bank Online

Fifty-one percent of U.S. adults, or 61% of internet users, bank online. Thirty-two percent of U.S. adults, or 35% of cell phone owners, bank using their mobile phones.

Fact TankJune 10, 2013

Shop online? Many teens do it, but more prefer the store

American teens have long been the country’s most-wired age group. But contrary to the stereotype of hyper-connected teens, they say some things are better done in person.

Pew Research CenterJanuary 31, 2013

Mobile Phones Assist More Holiday Shoppers In Stores

Nearly six in ten cell owners used their phone inside a physical store for assistance or guidance on a purchasing decision this holiday season.

Pew Research CenterOctober 25, 2012

Fully 10% of Campaign Donors Say They Contributed Via Mobile

Democrats are more likely to contribute online or from their cell phone, while Republicans are more likely to contribute in person, by phone call, or via regular mail.

Pew Research CenterApril 17, 2012

The Future of Money: Smartphone Swiping in the Mobile Age

Tech experts believe that by 2020 many consumers will have embraced smart-device swiping for purchases, but some suspect financial companies will slow down the trend.

Pew Research CenterJanuary 30, 2012

The Rise of In-Store Mobile Commerce

Just over half of adult cell owners used their phone while they were in stores during the 2011 holiday shopping season to call friends for advice on a purchase or to check product reviews and prices being offered elsewhere.