Numbers, Facts and Trends Shaping Your World
There are broad cultural and political debates about the impact of the gig economy – including the positive and negative effects that it may have on workers. But how do gig workers themselves describe their experiences? This chapter explores the firsthand experiences of gig platform workers and finds that most Americans who have ever earned […]
As online services reshape how Americans go about their lives and tech developments mold the future of work, the rise of digital “gig platforms” has transformed how some people find jobs. From ride-hailing companies to services enabling deliveries of packages, groceries or restaurant meals, to apps connecting people with others who can help them complete […]
The following respondents wrote contributions that consider a wide range of issues tied to the future of human agency. Henning Schulzrinne, Internet Hall of Fame member and co-chair of the Internet Technical Committee of the IEEE, said, “Agency and recourse are privileges now and they are likely to become more so. By 2035, automated decision-making […]
In addition to understanding the experiences and attitudes of gig workers, this survey also examines the consumer side of using online platforms to do things like ordering food or requesting rides. Beyond personal usage, Americans also weigh in on ride-hailing companies and their drivers – including whether drivers are or should be considered employees or […]