Numbers, Facts and Trends Shaping Your World

Search results for: “customer success”


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    5. Tech causes more problems than it solves

    A number of respondents to this canvassing about the likely future of social and civic innovation shared concerns. Some said that technology causes more problems than it solves. Some said it is likely that emerging worries over the impact of digital life will be at least somewhat mitigated as humans adapt. Some said it is […]

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    2. Tech is (just) a tool

    Many of these experts pointed out that technology is neither inherently helpful nor harmful. It is simply a tool. They said the real effects of technology depend upon how it is wielded. It can be used to inspire and catalyze change just as easily as it can be used in ways that are detrimental to […]

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    Methodology

    The analysis in this report is based on an examination of videos published the first week of 2019 on YouTube channels with at least 250,000 subscribers. Because there is no exhaustive or officially sanctioned list of all videos or channels (of any size) on YouTube, Pew Research Center developed its own custom list of 43,770 […]

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    5. Leading concerns about the future of digital life

    The comments in the following section are a sharp contrast to the utopian visions of equity and advancement described above. Whereas some see the future of the internet as a great equalizer, others warn that technology can just as easily be used for control and exploitation. Inequality on the rise: The growing divide between haves […]

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    1. Attitudes toward algorithmic decision-making

    Roughly six-in-ten Americans (58%) feel that computer programs will always reflect the biases of the people who designed them, while 40% feel it is possible for computer programs to make decisions that are free from human bias.

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