Numbers, Facts and Trends Shaping Your World

Search results for: “customer success”


  • report

    Main Report: The Broadband Difference

    Introduction The promise of a high-speed data connection into people’s homes has been around longer than the Worldwide Web.  Digital technologies developed in the 1980s, which made possible the transmission of voice, video, and text over the same wire, upped the ante in the information revolution.  Mass media would no longer mean the transmission of […]

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    Main Report: The search for online medical help

    Introduction Tens of millions of Americans turn to the Internet when they need help with health problems.  Health professionals are often apprehensive about the reliability of online health information and wonder how consumers can possibly find good advice in the untamed wilderness of the Internet.  In an environment where any quack can create a credible-looking […]

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    Reconciling Obligations: Accommodating Religious Practice on the Job

    9:30 a.m. – 2:00 p.m. Washington, D.C. 9:15 – 9:30 Registration and Continental Breakfast 9:30 – 10:50 History of Relevant Law, Legislation and Enforcement Efforts Roberto Corrada, University of Denver Law School Richard Foltin, American Jewish Committee David Frank, Equal Employment Opportunity Commission David Lachmann, Minority Staff, Judiciary Committee, House of Representatives Avi Schick, Office […]

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    Other Important Findings

    Business Views Change Little Interest in the Enron case has been steadily increasing over the past two months, outpacing other news stories such as the Winter Olympics and the congressional debate over the budget and taxes. Currently, 28% say they are following the investigation into the Enron bankruptcy very closely, up from 19% in mid-January, […]

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    Cities Online: Urban Development and the Internet

    This report examines how institutions in five cities (Austin, Texas; Cleveland, Ohio; Nashville, Tennessee; Portland, Oregon and Washington, D.C.) are adapting to the Internet as an economic development and community-building tool. The experiences in these communities suggests that the Internet is best used to encourage bottom-up initiatives, encourage and nurture catalytic individuals in communities, encourage public funding for technology programs, encourage “bridging” among groups, and encourage experimentation.

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    Part 4: Cleveland

    Introduction Cleveland, though not known as a hotbed of Internet activity, is taking some innovative approaches to using the Internet for economic and social purposes.  Most prominently, the city is using approximately $3 million in revenue from cable fees to subsidize Internet access and computer training through community development corporations (CDCs).  A number of CDCs […]

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    Part 6: Nashville

    Introduction Nashville’s business community has been active, if not wildly successful, in attempting to catch the wave of dot.com riches in the New Economy.  Nashville’s economy is service oriented, with health care and country music being the region’s dominant and highest profile business sectors.[10.numoffset=”10″ The major technology employer in the area is Dell Computers, which […]

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    Part 2: Portland

    Introduction Portland prides itself as a center of manufacturing for high-tech goods and an entrepreneurial city where independent-minded people find a receptive climate for starting new businesses.  Portland also has a strong sense of identity as a community, with a passion for environmental protection and a strong ethic of managing growth throughout the region. City […]

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    Main Report

    Background There has been an aggressive national campaign to bring computers and the Internet into schools since 1996. The Telecommunications Act passed that year created the E-Rate program, which provided discounts of 20%-to-90% to schools (depending upon the number of poor children in a district) to purchase Internet access for the school or library. The […]

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