12% of Internet users have lost a favorite Web site
17% have been asked to pay for something that used to be free online
Most online Americans adjust easily
Major findings The dot-com problems and their impact on the Web
Some Americans” Internet experiences are beginning to be affected by the dot-com meltdown, but the vast majority of them are making quick adjustments to get the Web content and services they like without paying extra money. Here are the key findings from a survey taken between August 13 and September 10 of 2,247 American adults (1,351 of them are Internet users):
Are dot-com troubles a good thing or a bad thing for the online environment?
Many Americans still believe that the dot-com shakeout has basically been a benefit to the online world, and they still believe that greedy investors were a major factor in the collapse of many firms. Still, a growing number of Americans fear that the problems in the Internet”s commercial sector are a significant problem for the U.S. economy. It is important to point out that this survey took place before the terror attacks on the World Trade Center in New York City and the Pentagon outside Washington, D.C., thus it does not measure people”s views in the context of those world-changing events.
In all, two-thirds of Americans have heard about the problems in the dot-com world. Of them:
The impact of Internet firms” problems takes a greater personal toll
The Pew Internet & American Life Project is a nonpartisan, independent research organization funded by the Pew Charitable Trusts to study the impact of the Internet on families, communities, health care, education, civic and political life, and the work place.