Asian Americans and younger adults are among the most likely to be chatbot health users
% who are chatbot health users
* Estimates for Asian adults are representative of English speakers only.
Note: Chatbot health users are those who say they ever use chatbots for at least one of the eight health reasons asked about. White, Black and Asian adults include those who report being only one race and are not Hispanic. Hispanic adults are of any race. Family income tiers are based on adjusted 2024 earnings.
Note: Chatbot health users are those who say they ever use chatbots for at least one of the eight health reasons asked about. White, Black and Asian adults include those who report being only one race and are not Hispanic. Hispanic adults are of any race. Family income tiers are based on adjusted 2024 earnings.
Source: Survey of U.S. adults conducted June 22-28, 2026.
“From Diagnoses to Treatments, Why Americans Use AI Chatbots for Health”
“From Diagnoses to Treatments, Why Americans Use AI Chatbots for Health”
PEW RESEARCH CENTER
Asian Americans and younger adults are among the most likely to be chatbot health users
% who are chatbot health users
| Percentage | |
|---|---|
| U.S. adults | 34 |
| White | 29 |
| Hispanic | 39 |
| Black | 35 |
| Asian* | 56 |
| Ages 18-29 | 44 |
| 30-49 | 40 |
| 50-64 | 32 |
| 65+ | 17 |
| College grad+ | 44 |
| Some college | 34 |
| HS or less | 23 |
| Upper income | 48 |
| Middle income | 33 |
| Lower income | 28 |
| Among those who say increased use makes them feel… | |
| More excited about AI | 60 |
| Equally concerned/excited about AI | 45 |
| More concerned about AI | 21 |
* Estimates for Asian adults are representative of English speakers only.
Note: Chatbot health users are those who say they ever use chatbots for at least one of the eight health reasons asked about. White, Black and Asian adults include those who report being only one race and are not Hispanic. Hispanic adults are of any race. Family income tiers are based on adjusted 2024 earnings.
Note: Chatbot health users are those who say they ever use chatbots for at least one of the eight health reasons asked about. White, Black and Asian adults include those who report being only one race and are not Hispanic. Hispanic adults are of any race. Family income tiers are based on adjusted 2024 earnings.
Source: Survey of U.S. adults conducted June 22-28, 2026.
“From Diagnoses to Treatments, Why Americans Use AI Chatbots for Health”
“From Diagnoses to Treatments, Why Americans Use AI Chatbots for Health”
PEW RESEARCH CENTER
