Americans more likely to say chatbots help rather than hurt their productivity, knowledge and creativity
% of U.S. adults who say they think using AI chatbots __ each of the following
Note: “Helps a lot/a little” and “Hurts a lot/a little” responses are combined. Those who said they do not use AI chatbots or did not answer are not shown.
Source: Survey of U.S. adults conducted Feb. 17-23, 2026.
“Americans and AI 2026: Chatbots, Smart Devices and Views on Impact”
“Americans and AI 2026: Chatbots, Smart Devices and Views on Impact”
PEW RESEARCH CENTER
Americans more likely to say chatbots help rather than hurt their productivity, knowledge and creativity
% of U.S. adults who say they think using AI chatbots __ each of the following
| Helps | Hurts | Neither helps nor hurts | |
|---|---|---|---|
| Their productivity | 30% | 5% | 14% |
| How informed they are | 28% | 5% | 16% |
| Their creativity | 21% | 11% | 17% |
| Their happiness | 8% | 5% | 36% |
| Their relationships | 6% | 7% | 35% |
Note: “Helps a lot/a little” and “Hurts a lot/a little” responses are combined. Those who said they do not use AI chatbots or did not answer are not shown.
Source: Survey of U.S. adults conducted Feb. 17-23, 2026.
“Americans and AI 2026: Chatbots, Smart Devices and Views on Impact”
“Americans and AI 2026: Chatbots, Smart Devices and Views on Impact”
PEW RESEARCH CENTER
