About half of U.S. adults now use AI chatbots, up from a third in 2024
% of U.S. adults who say they ever use AI chatbots like ChatGPT, Gemini or Copilot
* In 2024, the question was “Have you ever used an artificial intelligence (AI) chatbot like ChatGPT, Gemini, or Copilot?” and was asked of those who had heard at least a little about chatbots.
Note: Those who did not give an answer are not shown.
Note: Those who did not give an answer are not shown.
Source: Survey of U.S. adults conducted Feb. 17-23, 2026.
“Americans and AI 2026: Chatbots, Smart Devices and Views on Impact”
“Americans and AI 2026: Chatbots, Smart Devices and Views on Impact”
PEW RESEARCH CENTER
About half of U.S. adults now use AI chatbots, up from a third in 2024
% of U.S. adults who say they ever use AI chatbots like ChatGPT, Gemini or Copilot
| Use chatbots | Do not use chatbots | |
|---|---|---|
| 2024* | 33 | 66 |
| 2026 | 49 | 51 |
* In 2024, the question was “Have you ever used an artificial intelligence (AI) chatbot like ChatGPT, Gemini, or Copilot?” and was asked of those who had heard at least a little about chatbots.
Note: Those who did not give an answer are not shown.
Note: Those who did not give an answer are not shown.
Source: Survey of U.S. adults conducted Feb. 17-23, 2026.
“Americans and AI 2026: Chatbots, Smart Devices and Views on Impact”
“Americans and AI 2026: Chatbots, Smart Devices and Views on Impact”
PEW RESEARCH CENTER
