About half of chatbot health users say the information they get from these tools is really helpful
% of chatbot health users who say the health information they get from chatbots is __ helpful
Note: Chatbot health users are those who say they ever use chatbots for at least one of the eight health and medical reasons asked about. Respondents who did not answer are not shown.
Source: Survey of U.S. adults conducted June 22-28, 2026.
“From Diagnoses to Treatments, Why Americans Use AI Chatbots for Health”
“From Diagnoses to Treatments, Why Americans Use AI Chatbots for Health”
PEW RESEARCH CENTER
About half of chatbot health users say the information they get from these tools is really helpful
% of chatbot health users who say the health information they get from chatbots is __ helpful
| Extremely/Very | Somewhat | Not too/Not at all | |
|---|---|---|---|
| U.S. adults | 47 | 48 | 5 |
Note: Chatbot health users are those who say they ever use chatbots for at least one of the eight health and medical reasons asked about. Respondents who did not answer are not shown.
Source: Survey of U.S. adults conducted June 22-28, 2026.
“From Diagnoses to Treatments, Why Americans Use AI Chatbots for Health”
“From Diagnoses to Treatments, Why Americans Use AI Chatbots for Health”
PEW RESEARCH CENTER
