Americans generally want humans reviewing what AI does in healthcare
When it comes to AI doing each of the following as part of healthcare, % of U.S. adults who say they are open to …
Note: Respondents who gave other responses are not shown.
Source: Survey of U.S. adults conducted June 22-28, 2026.
“Americans Are Open to AI in Healthcare, but Want Humans Making Final Calls”
“Americans Are Open to AI in Healthcare, but Want Humans Making Final Calls”
PEW RESEARCH CENTER
Americans generally want humans reviewing what AI does in healthcare
When it comes to AI doing each of the following as part of healthcare, % of U.S. adults who say they are open to …
| AI doing this on its own | AI doing this if a human does a final review | Not open to AI doing this | |
|---|---|---|---|
| Translating for a patient | 26 | 52 | 12 |
| Scheduling an appointment | 29 | 44 | 18 |
| Ordering prescription refills | 17 | 53 | 21 |
| Taking notes during an appointment | 13 | 56 | 23 |
| Analyzing medical scans | 6 | 60 | 26 |
| Explaining lab results | 8 | 53 | 31 |
| Making a diagnosis | 3 | 47 | 41 |
| Making a decision on an insurance claim | 5 | 38 | 46 |
Note: Respondents who gave other responses are not shown.
Source: Survey of U.S. adults conducted June 22-28, 2026.
“Americans Are Open to AI in Healthcare, but Want Humans Making Final Calls”
“Americans Are Open to AI in Healthcare, but Want Humans Making Final Calls”
PEW RESEARCH CENTER
