Asian adults more positive about chatbots for social and mental health support
% of U.S. adults who say AI chatbots do more to __ people who use them to get support for each of the following
* Estimates for Asian adults are representative of English speakers only.
Note: Respondents who said “Neither help nor hurt” (shares ranging from 13% to 21%) or did not answer are not shown. White, Black and Asian adults include those who report being only one race and are not Hispanic. Hispanic adults are of any race.
Note: Respondents who said “Neither help nor hurt” (shares ranging from 13% to 21%) or did not answer are not shown. White, Black and Asian adults include those who report being only one race and are not Hispanic. Hispanic adults are of any race.
Source: Survey of U.S. adults conducted June 22-28, 2026.
“From Diagnoses to Treatments, Why Americans Use AI Chatbots for Health”
“From Diagnoses to Treatments, Why Americans Use AI Chatbots for Health”
PEW RESEARCH CENTER
Asian adults more positive about chatbots for social and mental health support
% of U.S. adults who say AI chatbots do more to __ people who use them to get support for each of the following
| Demographic | Mental Health | Hurt | Help | Not sure |
|---|---|---|---|---|
| White | Loneliness | 43 | 16 | 28 |
| Hispanic | Loneliness | 35 | 23 | 26 |
| Black | Loneliness | 30 | 21 | 34 |
| Asian* | Loneliness | 25 | 37 | 22 |
| White | Depression | 39 | 14 | 34 |
| Hispanic | Depression | 31 | 22 | 32 |
| Black | Depression | 25 | 16 | 40 |
| Asian* | Depression | 26 | 30 | 27 |
| White | Stress | 31 | 19 | 33 |
| Hispanic | Stress | 28 | 26 | 28 |
| Black | Stress | 21 | 23 | 36 |
| Asian* | Stress | 21 | 34 | 25 |
* Estimates for Asian adults are representative of English speakers only.
Note: Respondents who said “Neither help nor hurt” (shares ranging from 13% to 21%) or did not answer are not shown. White, Black and Asian adults include those who report being only one race and are not Hispanic. Hispanic adults are of any race.
Note: Respondents who said “Neither help nor hurt” (shares ranging from 13% to 21%) or did not answer are not shown. White, Black and Asian adults include those who report being only one race and are not Hispanic. Hispanic adults are of any race.
Source: Survey of U.S. adults conducted June 22-28, 2026.
“From Diagnoses to Treatments, Why Americans Use AI Chatbots for Health”
“From Diagnoses to Treatments, Why Americans Use AI Chatbots for Health”
PEW RESEARCH CENTER
