Americans more likely to say chatbots hurt more than help people who use them for support with loneliness, depression
% of U.S. adults who say AI chatbots do more to __ people who use them to get support for each of the following
Note: Respondents who did not answer are not shown.
Source: Survey of U.S. adults conducted June 22-28, 2026.
“From Diagnoses to Treatments, Why Americans Use AI Chatbots for Health”
“From Diagnoses to Treatments, Why Americans Use AI Chatbots for Health”
PEW RESEARCH CENTER
Americans more likely to say chatbots hurt more than help people who use them for support with loneliness, depression
% of U.S. adults who say AI chatbots do more to __ people who use them to get support for each of the following
| Hurt | Help | Neither help nor hurt | Not sure | |
|---|---|---|---|---|
| Loneliness | 39 | 19 | 14 | 27 |
| Depression | 36 | 17 | 14 | 33 |
| Stress | 29 | 22 | 18 | 31 |
Note: Respondents who did not answer are not shown.
Source: Survey of U.S. adults conducted June 22-28, 2026.
“From Diagnoses to Treatments, Why Americans Use AI Chatbots for Health”
“From Diagnoses to Treatments, Why Americans Use AI Chatbots for Health”
PEW RESEARCH CENTER
