Adults under 50 are most likely to use chatbots, but use is rising across age groups
% of U.S. adults who say they ever use AI chatbots like ChatGPT, Gemini or Copilot

* In 2024, the question was “Have you ever used an artificial intelligence (AI) chatbot like ChatGPT, Gemini, or Copilot?” and was asked of those who had heard at least a little about chatbots.
Source: Survey of U.S. adults conducted Feb. 17-23, 2026.
“Americans and AI 2026: Chatbots, Smart Devices and Views on Impact”
“Americans and AI 2026: Chatbots, Smart Devices and Views on Impact”
PEW RESEARCH CENTER
Adults under 50 are most likely to use chatbots, but use is rising across age groups
% of U.S. adults who say they ever use AI chatbots like ChatGPT, Gemini or Copilot
| U.S. adults | Ages 18-29 | 30-49 | 50-64 | 65+ | |
|---|---|---|---|---|---|
| 2024* | 33 | 55 | 41 | 25 | 12 |
| 2026 | 49 | 66 | 61 | 42 | 23 |
* In 2024, the question was “Have you ever used an artificial intelligence (AI) chatbot like ChatGPT, Gemini, or Copilot?” and was asked of those who had heard at least a little about chatbots.
Source: Survey of U.S. adults conducted Feb. 17-23, 2026.
“Americans and AI 2026: Chatbots, Smart Devices and Views on Impact”
“Americans and AI 2026: Chatbots, Smart Devices and Views on Impact”
PEW RESEARCH CENTER