Workers see AI chatbots as more helpful in speeding up their work than in improving its quality | Pew Research Center

February 19, 2025

U.S. Workers Are More Worried Than Hopeful About Future AI Use in the Workplace

Workers see AI chatbots as more helpful in speeding up their work than in improving its quality

Workers see AI chatbots as more helpful in speeding up their work than in improving its quality

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Workers see AI chatbots as more helpful in speeding up their work than in improving its quality

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U.S. Workers Are More Worried Than Hopeful About Future AI Use in the Workplace
Workers are more worried than hopeful about future AI use in the workplace
Lower- and middle-income workers are more likely to say AI will lead to fewer job opportunities for them
Most workers say not much or none of their work is done with AI
Workers younger than 30 are more likely than those ages 30 and older to use AI chatbots for work
Workers see AI chatbots as more helpful in speeding up their work than in improving its quality