In Search of Solutions: How People use the Internet, Libraries, and Government Agencies to Find Help
A new survey challenges the assumption that libraries are no longer relevant, although the internet is now the most consulted information source.
Why it will Be Hard to Close the Broadband Divide
The U.S. trails behind many countries in adopting broadband but narrowing the gap will be difficult.
Don’t Blame Me: It’s the Phone’s Fault!
Many internet and cell phone users find devices and applications too complicated or hardly worth the trouble. Here are some ideas to address those problems.
A Typology of Information and Communication Technology Users
The advent of Web 2.0 invites users to participate in the commons of cyberspace. Yet little is known about which segments of the population are inclined to make robust use of the new technologies and which aren’t. Using data from a new survey, the Pew Internet & American Life project has developed a typology of people’s relationship to information and communications technology.
A new joint report from the Pew Hispanic Center and the Pew Internet & American Life Project finds that low levels of education and limited English ability largely explain the gap in internet use between Hispanics and non-Hispanics living in the U.S.