Nine-in-ten Americans say the internet has been essential or important to them, many made video calls and 40% used technology in new ways. But while tech was a lifeline for some, others faced struggles.
Some digital divides persist between rural, urban and suburban America
Rural adults are less likely than suburban adults to have home broadband and less likely than urban adults to own a smartphone, tablet or computer.
56% of Americans support more regulation of major technology companies
A majority of Americans (68%) believe major technology companies have too much power and influence in the economy.
Digital divide persists even as Americans with lower incomes make gains in tech adoption
The shares of Americans in each income tier who have home broadband or a smartphone have not significantly changed from 2019 to 2021.
Experts Doubt Ethical AI Design Will Be Broadly Adopted as the Norm Within the Next Decade
A majority worries that the evolution of artificial intelligence by 2030 will continue to be primarily focused on optimizing profits and social control. Still, a portion celebrate coming AI breakthroughs that will improve life.
Americans and ‘Cancel Culture’: Where Some See Calls for Accountability, Others See Censorship, Punishment
U.S. adults explain – in their own words – what they think cancel culture means.
Partisan differences in social media use show up for some platforms, but not Facebook
Democrats are about 10 percentage points or more likely than Republicans to say they ever use Instagram, Twitter, WhatsApp, LinkedIn or Reddit.
Experts Say the ‘New Normal’ in 2025 Will Be Far More Tech-Driven, Presenting More Big Challenges
A plurality of experts think sweeping societal change will make life worse for most people. Still, a portion believe things will be better in a ‘tele-everything’ world.
Online harassment occurs most often on social media, but strikes in other places, too
Three-quarters of U.S. adults who have recently faced some kind of online harassment say it happened on social media.
Some Americans who have been targeted by troubling behaviors online wouldn’t call it ‘harassment’
43% of those who report experiencing harassing behavior online say that they consider their most recent experience to be “online harassment.”
About Pew Research Center Pew Research Center is a nonpartisan fact tank that informs the public about the issues, attitudes and trends shaping the world. It conducts public opinion polling, demographic research, media content analysis and other empirical social science research. Pew Research Center does not take policy positions. It is a subsidiary of The Pew Charitable Trusts.