Most Americans say racial bias is a problem in the workplace. Can AI help?
Most Americans say racial and ethnic bias in hiring practices and performance evaluations is a problem, but they differ over how big of a problem it is.
Numbers, Facts and Trends Shaping Your World
Most Americans say racial and ethnic bias in hiring practices and performance evaluations is a problem, but they differ over how big of a problem it is.
PayPal is used by a majority of U.S. adults (57%). Smaller shares report ever using Venmo (38%), Zelle (36%) or Cash App (26%).
62% of Americans believe artificial intelligence will have a major impact on jobholders overall in the next 20 years, but far fewer think it will greatly affect them personally. Majorities oppose using AI in making final decisions on hiring or firing.
Social media is an important tool for consumers, with some Americans – particularly younger adults – turning to influencer recommendations.
There are racial and ethnic differences in who takes on gig platform jobs and the negative experiences some of these workers say they face.
Some 16% of Americans have ever earned money from an online gig platform. While most gig platform workers say they have had a positive experience with these jobs, some report facing on-the-job troubles like being treated rudely or sexually harassed.
52% of US adults say it is very or somewhat important that companies and organizations make public statements about political or social issues.
Americans with lower incomes are particularly likely to have concerns related to the digital divide and the digital “homework gap.”
Access to mobile phones and social media is common across emerging economies. People around the world see certain benefits from these technologies, yet there are also concerns about their impact on children.
Although Americans expect certain positive outcomes from developments in automation, they are worried and concerned about the implications of these technologies for society as a whole.
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