Many experts say lack of trust won’t hinder increased public reliance on the internet. Some expect trust to grow as tech and regulatory changes arise; others think it will worsen or maybe change entirely.
14% of the 128 million American adults now online report that they downloaded music at one time, but no longer do so. About a third of these former music downloaders – 6 million adults – say that the RIAA’s tactics are the reason they stopped.