Reports of online shopping fraud have fallen since 2020
Number of reports of online shopping-related fraud in the United States
Note: The Federal Trade Commission (FTC) codes reports of “undisclosed costs, failure to deliver on time, non-delivery and refusal to honor a guarantee on purchases made online, and internet auctions” as fraud involving online shopping. The FTC included internet auctions as part of its definition starting Oct. 22, 2020.
Source: FTC, Consumer Sentinel Network Database.
Source: FTC, Consumer Sentinel Network Database.
PEW RESEARCH CENTER
Reports of online shopping fraud have fallen since 2020
Number of reports of online shopping-related fraud in the United States
| Year | Number |
|---|---|
| 2020 | 434,002 |
| 2021 | 462,949 |
| 2022 | 368,419 |
| 2023 | 380,750 |
| 2024 | 387,398 |
Note: The Federal Trade Commission (FTC) codes reports of “undisclosed costs, failure to deliver on time, non-delivery and refusal to honor a guarantee on purchases made online, and internet auctions” as fraud involving online shopping. The FTC included internet auctions as part of its definition starting Oct. 22, 2020.
Source: FTC, Consumer Sentinel Network Database.
Source: FTC, Consumer Sentinel Network Database.
PEW RESEARCH CENTER
