Relatively few employed say chatbots would be helpful for their job

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August 24, 2023

Most Americans haven’t used ChatGPT; few think it will have a major impact on their job

Relatively few employed say chatbots would be helpful for their job

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Relatively few employed say chatbots would be helpful for their job

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Most Americans haven’t used ChatGPT; few think it will have a major impact on their job
ChatGPT use in the U.S. varies widely by age and education
Younger adults who have heard of ChatGPT are more likely than their older peers to have used it for entertainment or education
Use of ChatGPT for learning and work tasks has ticked up since March
Fewer think chatbots will have a major impact on their own job when compared with other industries
College grads are especially likely to think chatbots will impact their job
Information and tech professionals rank high among workers who think chatbots will impact their job
Democrats and Republicans alike are more concerned about insufficient government regulation of chatbots than excessive regulation

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ABOUT PEW RESEARCH CENTER Pew Research Center is a nonpartisan fact tank that informs the public about the issues, attitudes and trends shaping the world. It conducts public opinion polling, demographic research, media content analysis and other empirical social science research. Pew Research Center does not take policy positions. It is a subsidiary of The Pew Charitable Trusts.

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