23% of users in U.S. say social media led them to change views on an issue; some cite Black Lives Matter
The share of social media users who say they have changed their views on an issue has increased since we last asked this question in 2018.
Numbers, Facts and Trends Shaping Your World
The share of social media users who say they have changed their views on an issue has increased since we last asked this question in 2018.
The digital divide between Americans who have a disability and Americans who do not remains for some devices.
Nine-in-ten Americans say the internet has been essential or important to them, many made video calls and 40% used technology in new ways. But while tech was a lifeline for some, others faced struggles.
A substantial share of the public has opted out of using a product or service because of concerns about how much information would be collected.
The steady growth in adoption that social platforms have experienced in the U.S. over the past decade also appears to be slowing.
About a third of Americans register low levels of trust in other people, versus 29% who are “high trusters” and 32% who are “medium trusters.”
Just over half of Facebook users have adjusted privacy settings in the past year. Around four-in-ten have taken a break from checking for several weeks or more.
Just 31% of Americans say it would be very hard to give up their TV, down from 2006. In contrast, roughly half of cellphone owners say it would be very hard to give up their cellphone.
Having access to the internet did not lead to more online exploration for some new internet users, and some had difficulties with the tablets.
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