As they watch the splashy emergence of generative artificial intelligence and an array of other AI applications, experts participating in a new Pew Research Center canvassing say they have deep concerns about people’s and society’s overall well-being. At the same time, they expect to see great benefits in health care, scientific advances and education
About a quarter of U.S. adults regularly watch religious services online or on TV, and most of them are highly satisfied with the experience. About two-in-ten Americans (21%) use apps or websites to help with reading scripture.
Experts are split about the likely evolution of a truly immersive “metaverse.” They expect that augmented- and mixed-reality enhancements will become more useful in people’s daily lives. Many worry that current online problems may be magnified if Web3 development is led by those who built today’s dominant web platforms.
Asked to “imagine a better world online,” experts hope for a ubiquitous – even immersive – digital environment that promotes fact-based knowledge, offers better defense of individuals’ rights, empowers diverse voices and provides tools for technology breakthroughs and collaborations to solve the world’s wicked problems.
Majorities of teens credit social media with strengthening their friendships and providing support while also noting the emotionally charged side of these platforms.
Many experts say public online spaces will significantly improve by 2035 if reformers, big technology firms, governments and activists tackle the problems created by misinformation, disinformation and toxic discourse. Others expect continuing troubles as digital tools and forums are used to exploit people’s frailties, stoke their rage and drive them apart.
Experts are split about how much control people will retain over essential decision-making as digital systems and artificial intelligence spread. They agree that powerful corporate and government authorities will expand the role of AI in people’s daily lives in useful ways. But, many worry these systems will diminish individuals’ ability to control their choices.
Nine-in-ten Americans say the internet has been essential or important to them, many made video calls and 40% used technology in new ways. But while tech was a lifeline for some, others faced struggles.