One of the recurring themes of my work is to remind people that today is just a moment in time, that things will change — that things have changed even if you personally can’t see it yet.
What will happen when the untapped knowledge of every patient, of every caregiver, of everyone who has something of value to share actually has the opportunity to share it?
Speaking to the senior staff of the National Library of Medicine last week was like going before the best kind of murder board. Our jumping-off point was the Pew Internet Project’s latest research on internet penetration, mobile use, and the socia…
I concluded a recent speech with a challenge: If chronically ill patients can find ways to connect and learn from each other, why can’t your organizations find ways to connect and learn from them? One executive’s positive reaction surprised even m…
Quick answers to frequently-asked questions: Is a cultural shift affecting health care? How do people judge the quality of health information online? Are patients ready for this?